Terms & Conditions

1. Introduction

These Terms & Conditions govern the relationship between Trauma & Stress Recovery Center (TSRC) and its clients, partners, and affiliates. By engaging with TSRC’s services, you agree to comply with these terms.

2. Client Responsibilities

Clients must provide accurate and complete information necessary for service provision. TSRC reserves the right to discontinue services if false or misleading information is provided.

3. Confidentiality

TSRC is committed to maintaining client confidentiality under applicable privacy laws and professional ethical standards. Personal and medical information will only be disclosed with client consent or as required by law.

4. Payment & Insurance

Payment for services is required as per the agreed terms. TSRC accepts payments from individuals and third-party payers, including insurance companies. It is the client’s responsibility to verify insurance coverage and benefits. Unpaid balances may be subject to collection efforts.

5. Liability Limitation

While TSRC strives to provide effective mental health care, no guarantees are made regarding treatment outcomes. TSRC is not liable for any damages, losses, or claims arising from service use.

6. Appointment Policies

Clients are expected to attend scheduled appointments. Cancellations must be made at least 24 hours in advance. Missed appointments may be subject to fees.

6. SMS compliance

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Trauma & Stress Recovery Center This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at [insert Privacy Policy link here]. Message HELP for help. Reply STOP to any message to opt out.

7. Termination of Services

TSRC reserves the right to terminate services if a client fails to adhere to these Terms & Conditions, engages in inappropriate behavior, or if continued treatment is deemed unbeneficial.

8. Amendments

TSRC reserves the right to update or modify these Terms & Conditions at any time. Continued engagement with TSRC services constitutes acceptance of any revisions.

9. Contact Information

For inquiries regarding these Terms & Conditions, please contact TSRC

Phone: (415) 346-8640