1. Introduction
Trauma & Stress Recovery Center (TSRC) is committed to protecting the privacy and confidentiality of its clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, and safeguard personal information.
2. Information We Collect
We may collect personal information, including but not limited to:
- Name, contact details, and demographic information
- Medical history and treatment records
- Insurance and billing information
- Employment-related data for fitness for duty evaluations
- Any other information voluntarily provided to us
3. How We Use Your Information
TSRC uses collected information for the following purposes:
- Providing mental health and wellness services
- Processing payments and insurance claims
- Conducting psychological evaluations and assessments
- Ensuring compliance with legal and regulatory requirements
- Communicating with clients and responding to inquiries
4. Confidentiality and Data Protection
We maintain strict confidentiality standards in accordance with applicable privacy laws. Personal and medical information is securely stored and only accessed by authorized personnel. We do not sell or share personal information with third parties unless required by law or with client consent.
5. Data Sharing and Disclosure
We may disclose personal information in the following cases:
- With client consent
- To comply with legal obligations (e.g., court orders, subpoenas)
- To insurance companies for claims processing
- To healthcare professionals involved in client care
- In cases of imminent harm to self or others, as required by law
6. Data Security Measures
TSRC employs appropriate technical and administrative security measures to protect personal data from unauthorized access, alteration, or disclosure.
7. Client Rights
Clients have the right to:
- Request access to their personal records
- Request corrections to inaccurate information
- Withdraw consent for data collection where applicable
- File complaints regarding privacy concerns
8. Changes to This Privacy Policy
TSRC reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.
9. Contact Information
For questions regarding this Privacy Policy, please contact TSRC
Phone: (415) 346-8640